I cannot sign in
Use the same sign-in method you used when you created the account. For email sign-in, use the password reset option on the login page. Check your internet connection before trying again. Never send a password or verification code to support.
My CV or matches need attention
Upload a readable PDF or DOCX smaller than 4 MB. After analysis, check your profile’s target roles, skills and search area. If there are no matches, review those preferences or browse the latest jobs while new opportunities arrive.
An email is failed, pending or uncertain
Refresh Applications and check your Gmail Sent folder before repeating a send. A lost connection does not prove the message failed. For a refused Gmail connection, pause Auto Apply and follow the Gmail setup guide.
I reached a limit
The free plan includes 20 email applications total. Your own daily limit and the email provider’s limits also apply. If the site asks you to wait after too many requests, wait for the displayed time before retrying; repeatedly refreshing does not clear the limit.
Contact support
Use the WhatsApp support link below. Include whether you are using the web or Android app, the page you were on and the error text. Hide email addresses, private CV details and credentials in screenshots. Support cannot guarantee employer replies or recover a job opportunity.
Tell us what happened, without passwords or sending credentials.
Contact us on WhatsApp